TERMS & CONDITIONS

Schedule to Terms & Conditions of entry

Promotion name
ONE MILLION more reasons to buy a Rinnai

Eligible States/Territories
National

Promotion period Start:
01 May 2023 6:00 AM AEST

End:
31 Jul 2023 11:59 PM AEST

No entries will be accepted outside this time.

Website address
https://www.rinnaipromotion.com.au/chancetowin

Promoter
Rinnai Australia Pty Ltd

ABN: 74 005 138 769

100 Atlantic Dr
Keysborough VIC 3173

Eligible entrants
Entry to the Promotion is open to Australian residents in all eligible states/territories who fulfil the method of entry requirements and are 18 years of age or older.

Participating Products

Participating Retailers
Refer to https://www.rinnaipromotion.com.au/chancetowin for participating retailers

Details of prizes
13 Weekly draws
Each draw will have 5 winners who can win a $500 Digital VISA each

3 Monthly draws
Each draw will have 1 winner who can win a $5,000 Digital VISA each

1 Major Draw
1 winner to get the opportunity to participate in the Envelope Pick to win either $1,000,000 or $5,000. Travel and accommodation will be provided for the winner (and a partner) to attend the Envelope Pick if they do not reside in Melbourne. If the winner resides in Melbourne, accommodation will be provided for winner (and a partner) to attend the Envelope Pick. Travel, Accommodation and dinner transfers (inc GST) valued up to $5,000.00

If the $1,000,000 envelope is selected this prize will be paid out via EFT. Payment to be made within 28 days.

The $5,000 consolation prize will be awarded via a Digital Visa Card.

Envelope Pick will be conducted on 1 September 2023 in Melbourne. The Major Prize winner will arrive on Thursday in the morning and depart on Friday 1 September 2023 in the evening.

The Itinerary will consist of:

- Day 1 (31 August 2023) - Fly to Melbourne from a major capital city - Dinner at a location to be determined - Overnight accommodation at Crowne Plaza Melbourne

- Day 2 (1 September 2023) - Transport to Mills Rd - Factory tour - Envelope Pick- lunch- transport to airport

Total number of prizes
69

Total prize value Total prize pool (inc GST):
up to $1,052,500.00

Method of entry
To enter, an entrant must, during the promotional period:

Purchase any participating market leading Rinnai Continuous Flow Hot Water unit between 6:00 AM 01 May - 11:59PM 31 July 2023 AEST and enter their details online at www.rinnaipromotion.com.au/chancetowin

Entrants must retain copies of all purchase receipts for all entries. All entries by the entrant may otherwise be declared invalid.

*"Purchase" means to make payment in full for a Participating Product during the Purchase Period from a Participating Retailer (in-store or online). This Promotion is based on available stock only, and no back-orders will be accepted.

"Purchase" does not mean:

a) Rental payment plans;

b) Lay-buys or pre-orders made before the commencement of the Promotion Period;

c) Commercial or business transactions;

d) Purchases via eBay or similar online third-party internet websites; and

e) Second-hand products;

Maximum number of entries
No limit

1 per eligible transaction.

Each unit purchased represents 1 entry into the competition.

Prize draw
Weekly draws:

• 10 May 2023 12pm AEST
• 17 May 2023 12pm AEST
• 24 May 2023 12pm AEST
• 31 May 2023 12pm AEST
• 7 June 2023 12pm AEST
• 14 June 2023 12pm AEST
• 21 June 2023 12pm AEST
• 28 June 2023 12pm AEST
• 5 July 2023 12pm AEST
• 12 July 2023 12pm AEST
• 19 July 2023 12pm AEST
• 26 July 2023 12pm AEST
• 2 August 2023 12pm AEST

Monthly Draws:

• 7 June 2023 1pm AEST
• 5 July 2023 1pm AEST
• 2 August 2023 1pm AEST

Major Prize Draw (opportunity to win $1,000,000 or $5,000)

• 3 August 2023 12pm AEST

Location of draws:

iGo Direct Group Pty Ltd

41 Stubbs Street
Kensington VIC 3031

Notification of winners
For the weekly draws, Winners will be notified via Email no later than 2 business days after each draw. For the monthly and major draws, Winners will be notified via Email & phone no later than 2 business days after each draw.

How and when must winner confirm their participating in the Envelope Pick?
Major prize winner must confirm their participation in the Envelope Pick by 12pm (AEST) on 18 August 2023.

If participation has not been confirmed by this date/time, or if after making all reasonable attempts, the Promoter can't contact the winner (or the winner does not contact the Promoter) by this date, the relevant entry/ies will be discarded and the Promoter will determine a new winner. An unclaimed prize draw will occur on 21 August 2023 at the same time and location as the original draw.

Envelope Pick
The Envelope Pick will take place at the time, date (1 September) and Melbourne location specified by the Promoter. The winner must follow the instructions provided by the Promoter in relation to their participation in the Envelope Pick. At the Envelope Pick, the winner will be given the chance to choose 1 envelope from a set of 50 envelopes. In the set of 50 envelopes, 1 of the envelopes will include a $1,000,000 Prize Message and the remaining envelopes will include a $5,000 Prize Message. The winner will win the prize that they select and no further prizes will be awarded. The winner will have only one chance to select a prize envelope, and must not touch, handle or interfere in any way with any of the other envelopes. In the event that the Winner due to unforeseen circumstances is unable to attend in person with short notice given, the Promoter will pick the envelope on the Winner's behalf in the presence of an independent scrutineer.

Public announcement of winners
The winners of all prizes will be published here:

www.rinnaipromotion.com.au/chancetowin, no later than 7 days after each draw

Unclaimed prize draw
A random unclaimed prize draw will occur 12:00 PM AEST on 21 Aug 2023

Location of draw:
iGo Direct Group Pty Ltd
41 Stubbs Street
Kensington VIC 3031

Notification of unclaimed prize winners
Unclaimed prize winners will be notified via Email (and phone for monthly and major prize winners) no later than 2 business days after draw.

Public announcement of winners from unclaimed prize draw
The winners of all unclaimed prizes will be published here:

www.rinnaipromotion.com.au/chancetowin, no later than 7 days after draw

 Permit reference
Authorised under

NSW Authority No. TP/02534
SA Permit No. T23/352
ACT Permit No. TP 23/00469

Terms & Conditions of entry

1. Information on how to enter and prize details form part of these terms & conditions (Terms of entry). The Terms must be read in conjunction with the Schedule. The Schedule defines the terminology used in these Terms of entry. Where there is any inconsistency between these Terms and the Schedule, the Schedule prevails. Participation in this Promotion is deemed acceptance of these Terms of entry.

2. Entry is open only to legal residents of the Eligible States/Territories who satisfy the Method of entry. The following are ineligible to enter: directors, officers, management, employees, suppliers (including prize suppliers), contractors, builders and business account holders (and the immediate families of directors, officers, management, employees, suppliers, contractors, builders and business account holders) of the Promoter and of its related bodies corporate, and of the agencies and companies associated with this Promotion, including the competition permit providers TPAL (Trade Promotions and Lotteries Pty Ltd) are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

3. The Promotion will be conducted during the Promotion period.

4. The time zone applicable to any time stated relates to the state or territory where the Promoter is located, unless expressly stated to the contrary.

5. The Prize/s are specified in the Details of prizes section of the Schedule.

6. The total prize pool is specified in the Total prize value section of the Schedule.

7. Any prize is valued in Australian dollars unless expressly stated to the contrary.

8. Any Cash prize will be distributed via EFT.

9. All vouchers are valid until the expiry date stated on the voucher or by the provider of the voucher.

10. Entrants agree to comply with any conditions which accompany the Voucher.

11. Neither the Promoter nor the voucher provider is liable for any voucher that has been stolen, forged, lost, damaged or tampered with in any way.

12. Entrants are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of their prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Entrants are responsible for any and all expenses that they incur in entering the competition and they will not be reimbursed regardless of whether or not they win the competition.

13. The entrants must follow the Method of entry during the Promotion period to enter the Promotion. Failure to do so will result in an invalid entry. The Promoter will not advise an Entrant if their entry is deemed invalid.

14. The time of entry will be deemed to be the time the entry is received by the Promoter.

15. Entrants may submit up to the Maximum number of entries (if applicable).

16. The Promoter accepts no responsibility for any late, lost, delayed, incomplete, incorrectly submitted, corrupted, illegible or misdirected entries, claims or correspondence whether due to omission, error, alteration, tampering, deletion, theft, destruction, disruption to any communication network or medium, or otherwise including those entries not received by the Promoter for any reason. The Promoter is not liable for any consequences of user error including (without limitation) costs incurred. No correspondence will be entered into.

17. The prize(s) will be awarded to the valid entrant(s) drawn randomly in accordance with the Prize draw details. The Promoter may draw additional reserve entries (and record them in order). In the event of an invalid entry or an ineligible entrant, or if the entrant is ineligible to accept the prize, the prize will be awarded to the first reserve entry drawn. If the prize can't be awarded to the entrant drawn, the promoter will then continue this process until the prize is awarded.

18. The winner(s) will be notified in accordance with the Notification of winners and Notification of unclaimed prize winners (if applicable) sections of the Schedule. Notification to winners will be deemed to have occurred on the later of the time the winner receives actual notification from the Promoter or two business days thereafter. The notification will include details about how the prize(s) can be claimed.

19. The Promoter takes no responsibility where it is unable to contact prize winners who have not provided correct or complete contact details. If an entrant's contact details change during the promotional period, it is the entrant's responsibility to notify the Promoter. A request to modify any entry information should be directed to Promoter.

20. It is a condition of accepting any prize that the winner must comply with all the conditions of use of the prize and the prize supplier's requirements. Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.

21. The winner(s) name and state/territory of residence will be published in accordance with the Public announcement of winners section of the Schedule (if applicable).

22. If the prize(s) has not been claimed by the Unclaimed prize draw time and date and subject to any written directions from a State lottery agency, the Promoter may conduct an Unclaimed prize draw in accordance with the Unclaimed prize draw section of the Schedule (if applicable). In the event the Unclaimed prize draw takes place, the Promoter will attempt to contact the winner(s) of the Unclaimed prize draw in accordance with the Notification of unclaimed prize draw section of the Schedule, and if applicable, the name and State/Territory of residency of any winner(s) of the Unclaimed prize draw will be published in accordance with the section of the Schedule entitled Public announcement of winners from unclaimed prize draw. If a prize is no longer available the promoter may substitute with a prize of higher or equal value subject to any written directions from a regulatory authority. The promoter is not allowed to deduct any administrative costs associated with provision of the prize.

23. To the greatest extent permitted by law, the Promoter excludes all warranties, representations or guarantees (Warranties) regarding the Promotion and any prizes, including any Warranties which may have been made in the course of advertising or promoting the Promotion. The conduct of the Promotion or the supply of prizes may involve third parties, and the Promoter makes no Warranties and disclaims all liability in connection with any such third parties, their acts or omissions. By entering the Promotion, an entrant releases and indemnifies the Promoter and its related bodies corporate (including the officers, employees and agents of each) from and against all actions, penalties, liabilities, claims or demands the entrant may have against the Promoter or that the Promoter may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of an entrant entering or participating in the Promotion or winning or failing to win a prize, or using or permitting any other person to use the prize, except for any liability which cannot be excluded by law or which would cause any part of this clause to be void or unenforceable.

24. If despite the foregoing clause, the Promoter incurs a liability to an entrant under any law which implies a Warranty into these Terms of entry which cannot legally be excluded, the Promoter's liability in respect of the Promotion is limited, in the Promoter's discretion, to either resupplying such goods or services as form part of the Promotion, or paying the cost of resupplying those goods or services.

25. Without limiting any of the foregoing, in no circumstances will an entrant or the Promoter have any liability to the other for any loss or damage suffered which is indirect or consequential in nature, including without limitation any loss of profit, loss of reputation, loss of goodwill, or loss of business opportunity.

26. The Promoter and its associated agencies and companies will not be liable for any delay, damage, or loss in transit of prizes.

27. The Promoter may in its absolute discretion not accept a particular entry, may disqualify an entry, or cancel the entire Promotion at any time without giving reasons and without liability to any entrants, subject to any written directions from a regulatory authority. Without limiting this the Promoter reserves the right to verify the validity of entries, prize claims and entrants and to disqualify any entrant who submits an entry or prize claim that is misleading or not in accordance with these Terms of entry or who manipulates or tampers with the entry process. In the event that a winner breaches these Terms of entry, the winner will forfeit the prize in whole and no substitute will be offered. Verification is at the discretion of the Promoter, whose decision is final. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

28. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, subject to any written directions from a regulatory authority. Where a prize is unavailable for any reason, the Promoter may substitute the prize for another item of equal or higher value subject to any written directions from a regulatory authority. The Promoter accepts no responsibility for any variation in prize value (including between advertising of the Promotion and receipt of the prize).

29. In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter's ability (or that of a third party involved with the Promotion) to proceed with the Promotion on the dates and in the manner described in these Terms of entry, including but not limited to vandalism, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter's obligations in respect of the Promotion will be suspended for the duration of the event and, in addition, the Promoter may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions, subject to approval of the relevant authorities.

30. All entries become the property of the Promoter. As a condition of entering into this Promotion, entrants agree to assign all their rights in and to their entry and any related content to the Promoter, including any copyright or other intellectual property rights in the entry and related content. Without limiting this, the Promoter may use entry content for any and all purposes including commercial purposes. You warrant that entry content is original, lawful and not misleading and that the Promoter's use of such content will not infringe the rights of any third parties. The Promoter has no obligation to credit you as the author of any content submitted and may otherwise do any acts or omissions which would otherwise constitute an infringement of any moral rights you may have as an author of content.

31. Entrants consent to the Promoter using the personal information provided in connection with this promotion for the purposes of facilitating the conduct of the promotion and awarding any prizes, including to third parties involved in the promotion and any relevant authorities. In addition to any use that may be outlined in the Promoter's Privacy Policy, the Promoter including third parties may, for an indefinite period, unless otherwise advised, use the private information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant.

32. The collection and disclosure of personal information provided in connection with this promotion will be handled in accordance with the Promoter's Privacy statement which adheres to the Privacy Act 1988 (cth) and Australian Privacy Principles.

33. The Promotion and these Terms of entry will be governed by the law of the State or Territory in which the Promoter ordinarily resides. Entrants accept the non-exclusive jurisdiction of courts and tribunals of that State or Territory in connection with disputes concerning the Promotion.

34. Facebook, YouTube, Instagram, TikTok, or Snapchat may be used to advertise or promote the Promotion. By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, YouTube, Instagram, TikTok or Snapchat; and to release Facebook, YouTube, Instagram, TikTok, or Snapchat from all liability in relation to this Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Promoter and not Facebook, YouTube, Instagram, TikTok, or Snapchat.